| Q:
Can we take buggies/pushchairs into the Caves?
A: Due to the number of steps and uneven terrain, buggies and small children need
to be carried through the caves; you are welcome to use your buggy/pushchair everywhere
else on site. We do hire out light weight buggies that are easy to carry around
the caves and can be used everywhere else on site – to hire these please ask at
the ticket desk on arrival (£10 refundable deposit required)
Q: If we have experienced
heavy rain fall, will the caves still be open or will they be flooded?
A: We are able
to control the flow of water through the caves. Flooding is extremely rare and
has only happened once in the past 10 years. Q:
Are Dogs allowed into the Attraction?
A: No, the site is unsuitable for dogs (Except Guide Dogs), there are however
scenic walks and areas to visit with your dog around the local village.
Q: How long
does the tour around the Caves last?
A: The cave tour last for approximately 35 minutes. Q:
Can we use our Tesco clubcard deals tokens at Wookey Hole?
A: Tesco Deals Tokens can
be used as full or part payment against the standard admission cost, we cannot
give any change and no discount vouchers may be used with the Deals Tokens. (Tesco
vouchers cannot be used for special events e.g. Santaland and Fright Nights)
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Q: Do you have car parking
facilities for Camper Vans?
A: Yes, we have a very large on site car park which is free of charge. Q:
Do you have a restaurant on site?
A: Yes, we have a 400 seater restaurant that serves Hot and Cold food – hot food
service finishes at 3pm. Q:
Where are you located?
A: Wookey Hole is 2 miles from the city of Wells, and 20 miles from Bath (A39),
Bristol (A37) and Weston-super-Mare (A371). From M5 Exit junction 22 North or
South.
For Satellite Navigation users our postcode is BA5 1BA.
To
see a map please click here Q:
How long do we expect to be on site?
A: Most visitors spend half a day at Wookey Hole. Q:
Can we re-enter the Mill and attractions after we have gone back to the car?
A: Yes,
you will be given stickers when purchasing your tickets and these will allow you
to re-enter the mill and valley at any time during the day.
Q: Do we still have to pay the full price if we
are not visiting the caves? A: Yes. The
only exception to this is disabled persons who are physically unable to visit
the caves in which case a Mill and Attraction ticket would apply. Please see our
tickets and Info page for more information
Q: Does the ticket include everything on site?
A: The admission cost includes entrance
into all attractions except the Pirate Island Adventure Golf as this is a separate
attraction.
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